What we can help with
Email callum.sherwood.seo@gmail.com. That is the publishing inbox for this editorial site.
- Factual corrections on rebate, standards, or heritage pages
- Broken redirects from historic catalogue URLs (
/product/,/news/,/download/) - Press or linking questions about this editorial site
- Accessibility or privacy queries
Include the URL you are writing about and, if it is a Regulator or CEC change, a link to the primary source. We would rather update a sentence than defend a stale one.
What we cannot do
We cannot design your roof, nominate a CEC-accredited installer, transact STCs, or book a crew in Sydney, Melbourne, Brisbane, or anywhere else. We cannot “match you with a local installer.” Use the installer guide and official registers.
We cannot give financial, legal, or electrical advice. If you have a dispute with a company that installed a system, your state fair-trading or electrical-safety body is the next call — not this inbox.
Response expectations
This is a small editorial desk, not a call centre. We read mail. We do not promise a same-day reply. Do not send payment card details, copies of driver’s licences, or full electricity bills unless you have redacted the national meter identifier and account number — we do not need them to fix a typo.
Historic telephone listing 02-96825011 belonged to the 2013 catalogue operator. It is not our number. Do not call it expecting this website.
How to write a useful correction
Include the URL, the sentence that is wrong, and a link to the Clean Energy Regulator, CEC, Energy Made Easy, or state agency page that is right. We would rather update a paragraph than defend a stale one.
Do not send unredacted bills or identity documents. See privacy.
If you need an installer, stop. Open installers and the official registers. This inbox will not “match you with a local.”
After you press send
You are opening a mail draft to callum.sherwood.seo@gmail.com. We read corrections. We do not dispatch. Historic 02-96825011 is not this desk.
What a good email looks like
URL, quote of the wrong sentence, link to the primary source. That is enough. We cannot book a crew in any capital city. We cannot transact STCs. Historic 02-96825011 is not this desk. Privacy notes: privacy.